Professional Hearing Services is the area’s most established audiology private practice, owned and operated by a Doctor of Audiology. We combine the friendly service and comfortable surroundings of your favorite family doctor with up-to-date, expert advice and a seasoned understanding of how to obtain the greatest benefit for our patients from the latest technologies. Our patients can expect courteous, personal service, thorough follow-up care, and a lasting commitment to their satisfaction.
Why Professional Hearing Services is Unique
Owned and operated by a Dr. Suzanne O’Connor, with nearly 35 years of experience as a licensed audiologist. Professional Hearing Services provides a personalized experience for each patient. Both Dr. Suzanne O’Connor and colleague Dr. Amanda Rosinko work one-on-one with each patient, conducting comprehensive hearing assessments, diagnosing hearing issues, and recommending treatment programs for hearing loss and tinnitus. Dr. O’Connor’s professional experience and personal approach along with Dr. Rosinko’s clinical expertise and pleasant demeanor will help you feel comfortable and confident in your decision to seek help for your specific communication needs. Both scholars, the doctors routinely exceed the continuing-education requirements for state licensure. Their familiarity with cutting-edge developments in hearing help their patients experience the highest level of care and improved quality of life.
- To serve the Indianapolis community by delivering compassionate audiology care and outstanding customer service with a personal touch.
- Our vision is to be the premier audiology private practice in the Indianapolis area.
We Asked and You Answered
We love what we do because we do it for you. Every day we strive to better ourselves through diligently addressing your concerns, earning your trust, and ensuring your satisfaction. This is why we created the Satisfaction Survey.
The questionnaire focuses on those aspects of the patient experience that we believe are most influential to you as well as closest to our values. The feedback is and always will be vital to helping us ensure we are consistently providing the elite level of service and care that comes with being an AudigyCertified™ practice.
Thank you to the patients who completed our 2016 surveys. We’re delighted to report Dr. O’Connor’s and Dr. Rosinko’s results:
- Professionalism of office: No improvement needed – 98%
- Satisfaction with hearing aid treatment program: Very satisfied – 80%, Satisfied – 19%
- Overall experience with Professional Hearing Service and your treatment program: Positive – 99.8%