A mean hugging his grandchildren. HearingLoss.com and HearingUp logos are also featured overlaying the photo

Hearing Care Best Practices

Another Way Professional Hearing Services Puts You First

We’re proud to be both HearingLoss.com® Certified and HearingUp approved – two nationally recognized distinctions that reflect our commitment to the highest standards in clinical and patient care.

These programs recognize providers who go above and beyond by delivering comprehensive evaluations, personalized treatment plans, and long-term support. They also demonstrate our adherence to rigorous clinical protocols, including advanced testing methods recommended by the American Academy of Audiology (AAA).
Together, these recognitions mean your hearing care is grounded in proven best practices, centered around your needs, and designed to help you hear, and live, your best.

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Your Local HearingLoss.com-Certified Providers

  • HearingLoss.com certification badge

    Olivia Patterson

    Doctor of Audiology
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  • HearingLoss.com certification badge

    Amanda Rosinko

    Doctor of Audiology
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  • HearingLoss.com certification badge

    Suzanne O’Connor

    Doctor of Audiology/Owner
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How We Elevate Your Hearing Care

You can count on us to go above and beyond in delivering patient-centered care. That’s the promise of HearingLoss.com certification.

  • Verified Best Practices: Adhering to best practices ensures precise diagnostics, treatments rooted in objective measures, and seamless, supportive care.
  • Empowered Hearing Health: We believe hearing health care experiences should be better, so you and your loved ones get ample time and resources to make informed decisions.
  • A Personalized Plan: Your evidence-backed treatment plan is tailored to your unique needs, now and at every stage of your hearing journey.

HearingLoss.com certification reflects our constant drive to go the extra mile — experience the difference today!

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What Are Our Patients Saying?

  • Excellent in every way. All have their doctorate in audiology. They do not cut corners on your hearing. If you don’t wear your hearing aids routinely, you probably don’t have the right ones and you have spent several thousand dollars on a device for nothing. This practice will put you in hearing aids designed for you.

    – Patty Dice Smith

How Does Our Certification Benefit You and Your Loved One?

HearingLoss.com worked with expert audiologists to establish two critical categories for certification: clinical best practices and patient best practices.

Clinical Best Practices

Certified practices follow rigorous standards to ensure precise and effective hearing care:

  • Patient consultations, hearing examinations, and hearing aid fittings are thoroughly evaluated for quality and effectiveness.
  • Real-ear measurements and test box assessments are integral components to ensure accurate hearing aid programming.
  • Annual evaluations are encouraged to monitor and address changes in patients’ hearing health proactively.

Patient Best Practices

The patient experience is at the heart of HearingLoss.com’s certification

  • From the first visit to ongoing care, certified practices prioritize a seamless, supportive experience for patients.
  • Certified providers empower patients to make informed decisions about their hearing health through an optimized, patient-focused care process.
Dr. Olivia Patterson goes through treatment options with a patient and their spouse
A couple of patients sitting in the lobby conversing with Dr. Suzanne O'Conner

Discover the difference today by scheduling an appointment with us!

As a HearingLoss.com-Certified practice, we adhere to a comprehensive set of policies and procedures that uphold the highest standards of care. Choosing a HearingLoss.com-Certified provider ensures your care is grounded in expertise, backed by science, and tailored to meet your unique needs.

Our commitment to following clinical and patient best practices reflects our dedication to a healthy community, exceptional care, and your long-term hearing health and wellness.

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Frequently Asked Questions

Clinics certified by HearingLoss.com follow audiological best practices set forth by the American Academy of Audiology to help you hear your best while also providing an exceptional patient experience. More than simply excelling at what they do, these practices put in the time and work to prove it. This unique certification guarantees you, the valued patient, will receive the utmost expertise in addressing your hearing needs.

You can expect adherence to best practices, a commitment to achieving the highest standards of hearing care, and unwavering dedication to supporting your wellness for life. This means it’s about more than simply selling hearing devices. It’s about following evidence-based hearing loss treatment protocols, ensuring ongoing follow-up as your hearing needs change, and providing a personal touch.

HearingLoss.com certification includes alignment with clinical best practices (per American Academy of Audiology guidelines) and patient best practices. Clinical best practices center on protocols that help ensure accurate diagnoses and effective treatment. Patient best practices involve the way you’re treated and communicated with over the course of your care to help ensure your utmost satisfaction and empowered/informed decision-making.