Who We Are
Welcome to Professional Hearing Services: Indianapolis’ Premier Audiology Practice
At Professional Hearing Services, we are proud to be Indianapolis’ most established independent audiology practice, serving our community since 1983. As the only local practice owned and operated by a Doctor of Audiology, we deliver an unmatched blend of personalized care, advanced expertise, and a sincere commitment to your hearing health.
Our philosophy combines the warm, attentive service of a trusted family doctor with the latest insights in hearing technology. Every patient receives individualized attention, thorough follow-up care, and a concierge experience tailored to your unique needs and lifestyle.
What Sets Professional Hearing Services Apart
With over four decades of service, our audiologist-owned and -operated private practice is dedicated to empowering each patient through comprehensive hearing assessments, clear diagnosis, and customized treatment plans for hearing loss and tinnitus. Our team of local experts — led by Dr. Suzanne O’Connor and supported by experienced professionals such as Amanda Rosinko and Olivia Patterson — takes pride in building lasting relationships and supporting your active, engaged lifestyle.
Our audiologists go above and beyond state requirements for continuing education to ensure you benefit from the most innovative diagnostic and treatment options. We are proud to be AudigyCertified™, reflecting our commitment to exceptional care and trusted expertise.
Our Mission
We serve the Indianapolis community by providing compassionate, highly personalized audiology care and outstanding customer service.
Our Vision
To be recognized as the leading independent audiology practice in Indianapolis and the greater Indy area.
Patient Feedback and Community Trust
Our approach is driven by patient needs, and we are honored that so many new patients come to us through referrals from friends, family, and local physicians. We continually seek your feedback to enhance every aspect of your experience.
According to our patient satisfaction surveys:
99.9%
of patients report a positive overall experience with Professional Hearing Services
100%
believe our professionalism needs no improvement
100%
would recommend us to friends or family
Education and Empowerment
We believe that informed patients make the best decisions about their hearing health. Our team provides clear educational resources and guidance on hearing loss and technology, ensuring you are empowered to choose the right solutions for your needs.
Comprehensive, Personalized Hearing Solutions
Our Doctors of Audiology create tailored treatment plans using state-of-the-art diagnostic tools and world-class hearing technology. From detailed audiometric evaluation to advanced hearing aid fitting and programming, every step is designed to optimize your hearing and quality of life. We partner with top manufacturers to offer the most sophisticated hearing systems available, ensuring your devices are comfortable and effective for your specific lifestyle.
Ongoing Support and Expert Follow-Up
As part of our commitment to exceptional care, we provide ongoing support including device cleanings, batteries, and reprogramming as your hearing or lifestyle changes. Our team’s dedication to reconnecting you with loved ones and keeping you active in your community is at the heart of everything we do.
Discover the Professional Hearing Services Difference
If you are seeking expert, individualized hearing care in Indianapolis, Carmel, Zionsville, Westfield, Meridian Hills, Meridian-Kessler, or Williams Creek, contact Professional Hearing Services today. Experience the local experts trusted by patients and physicians alike for over 40 years.
