Hearing Aid Repairs

Repairing Your Hearing Aid

It can be frustrating when a hearing aid you rely on suddenly stops working. While most modern prescription hearing aids are designed to perform reliably for three to five years, minor issues can occasionally occur. Fortunately, many common problems are easy to resolve at home with a few quick checks.

Before scheduling a repair or service visit, we recommend trying the simple troubleshooting steps below as they often restore normal function in just a few minutes.

Quick Troubleshooting Tips to Try at Home

  • Swap the battery from your working hearing aid into the device that isn’t functioning to rule out a battery issue. If it works, replace the depleted battery.
  • Remove and reinsert your hearing aid to ensure it is seated properly.
  • Gently clean the device using your recommended hearing aid cleaning tools.
  • Remove and replace the dome and wax filter.
  • Open and close the battery compartment, confirming it latches fully and is free of debris.

Common At-Home Fixes

  • Cleaning a hearing aid microphone
  • Replacing a custom earmold wax filter
  • Replacing an RIC wax filter
    *Always use a fresh dome after changing filters. Reusing domes, as pictured in some demonstration videos, is NOT recommended by our audiologists.
A pair of hands repairing a hearing aid

When Are My Hearing Aids Beyond Repair?

A licensed hearing care professional should always evaluate a damaged device. In general, your hearing aids may be approaching the end of their useful life if:

  • They experience frequent or recurring repair issues
  • There is visible or significant physical damage
  • Repair needs increase after four to five years of use

As hearing aids age, repair costs can begin to add up. In many cases, it becomes more practical and cost-effective to invest in newer technology rather than continue repairing older devices.

Professional Hearing Aid Repair & Evaluation

If professional service is needed, our team will thoroughly evaluate your hearing aids and explain your options clearly. In some cases, devices must be sent to the manufacturer for more complex repairs.

When manufacturer repair is required, typical turnaround time is one to two weeks. After the device is returned, we perform electroacoustic analysis as part of best practices to ensure it meets original performance specifications before returning it to you.

Based on the evaluation, we’ll provide an honest recommendation on whether repair or replacement offers the best long-term value for your hearing needs.

If you need professional help with your hearing aids, call us to schedule an appointment.

Our team is here to help you restore performance or explore better options when repair is no longer the right solution.

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Frequently Asked Questions

Today’s hearing aids are designed to be durable for everyday use while still remaining small and lightweight. Like any electronic device, they can be damaged by significant impact (such as dropping or crushing) or excessive moisture. With proper care, they’re built to perform reliably over time.

Some hearing aids are designed with advanced water-resistant features, and a few models are even fully waterproof. Most devices can handle everyday moisture like sweat or humidity, but it’s still best to avoid direct water exposure—such as swimming or showering—unless your specific model is rated for it.

Most prescription hearing aids include a three-year manufacturer warranty that covers many common repairs. If your hearing aid needs to be sent out for service, our team will take care of the repair process for you, including coordinating with the manufacturer.

We’ll help you understand what your warranty covers and guide you through next steps, so you don’t have to navigate repairs on your own.

If your hearing aids aren’t working as expected, there may be a simple fix. After trying basic troubleshooting, a professional evaluation can help determine whether a repair is needed and get you back to hearing your best.

  • Clean your hearing aids regularly as instructed by your audiologist
  • Keep them dry, and remove them before swimming or showering
  • Store them in a dry, protective case when not in use
  • Schedule routine maintenance visits to keep them performing at their best

Ready to start your journey to better hearing?

Contact our team of dedicated audiologists today and take the first step toward personalized, concierge-level care tailored to your lifestyle. Request your appointment with Professional Hearing Services.

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